Service & Support
After-Sales Support for Overseas CNC Buyers
Service content should be explicit before overseas launch: installation, training, spare parts, remote troubleshooting, documents, and response time.
Pre-sales drawing review
Define exact scope, response SLA, language, destination coverage, and paid/free boundaries before the final commercial page.
Machine configuration proposal
Define exact scope, response SLA, language, destination coverage, and paid/free boundaries before the final commercial page.
Installation and operator training
Define exact scope, response SLA, language, destination coverage, and paid/free boundaries before the final commercial page.
Spare parts and remote troubleshooting
Define exact scope, response SLA, language, destination coverage, and paid/free boundaries before the final commercial page.